Customer Service: The Silent Business Killer Workshop

Poor customer service costs US businesses $84 Billion each year.
How much is your business losing in....

  • Revenue
  • Poor reputation
  • Lost customers
  • Lost referrals
 In today's aggressive market, your level of service could be the competitive advantage you need to succeed above and beyond your opponents.
PT 1: Communication Tools for Positive Customer Interaction
  • Convert negative thoughts to positive, powerful thoughts!
  • Apply positive words and phrases during customer conversation!
  • Implement techniques that create a positive, memorable image! 

PT 2: The Excellence Standard: Increase your Service Increase your Revenue
  • Your Customer Service Vision statement
  • How to capitalize on excellent service
  • Effective customer service tools
  • Skills for creating long lasting client satisfaction, relationships and repeat business.

Customer Service: The Silent Business...

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Date and Time

Thursday Feb 9, 2017
9:00 AM - 12:00 PM MST

Thursday February 9, 2017
9 am - 12 pm

Location

RTL Networks
1391 Speer Blvd #850
 

Fees/Admission

$30 Registration

Website

www.bbiprofessional.com

Contact Information

www.bbiprofessional.com

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