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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20170209T160000Z
DTEND:20170209T190000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Customer Service: The Silent Business Killer Workshop
DESCRIPTION:Poor customer service costs US businesses $84 Billion each year.\n\nHow much is your business losing in....\n\n	Revenue\n	Poor reputation\n	Lost customers\n	Lost referrals\n\n In today's aggressive market\, your level of service could be the competitive advantage you need to succeed above and beyond your opponents.\n\nPT 1: Communication Tools for Positive Customer Interaction\n\n	Convert negative thoughts to positive\, powerful thoughts!\n	Apply positive words and phrases during customer conversation!\n	Implement techniques that create a positive\, memorable image! \n\n\n\nPT 2: The Excellence Standard: Increase your Service Increase your Revenue\n\n	Your Customer Service Vision statement\n	How to capitalize on excellent service\n	Effective customer service tools\n	Skills for creating long lasting client satisfaction\, relationships and repeat business.
X-ALT-DESC;FMTTYPE=text/html:Poor customer service costs US businesses $84 Billion each year.<br />\nHow much is your business losing in....\n<ul>\n	<li>Revenue</li>\n	<li>Poor reputation</li>\n	<li>Lost customers</li>\n	<li>Lost referrals</li>\n</ul>\n&nbsp\;In today&#39\;s aggressive market\, your level of service could be the competitive advantage you need to succeed above and beyond your opponents.<br />\nPT 1: Communication Tools for Positive Customer Interaction\n<ul>\n	<li>Convert negative thoughts to positive\, powerful thoughts!</li>\n	<li>Apply positive words and phrases during customer conversation!</li>\n	<li>Implement techniques that create a positive\, memorable image!&nbsp\;</li>\n</ul>\n<br />\nPT 2: The Excellence Standard: Increase your Service Increase your Revenue\n<ul>\n	<li>Your Customer Service Vision statement</li>\n	<li>How to capitalize on excellent service</li>\n	<li>Effective customer service tools</li>\n	<li>Skills for creating long lasting client satisfaction\, relationships and repeat business.</li>\n</ul>\n
LOCATION:RTL Networks 1391 Speer Blvd #850
UID:e.825.1154
SEQUENCE:3
DTSTAMP:20260419T204513Z
URL:http://coblackdev.chambermaster.com/events/details/customer-service-the-silent-business-killer-workshop-1154
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